![]() | Communicate by using Instant Messages, Audio or Video Calls |
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You can send a message to contacts within your corporate network, a federatedTwo or more organizations that are linked by using Lync Server, Office Communications Server, or Live Communications Server. After you add a federated contact to your Contact List, you can communicate with the contact by using any communication mode that is available in both organizations. network, or any contact with one of the following IDs: Windows LiveAn e-mail address from any of the Windows Live services. These include all e‑mail accounts ending in "@live.com," "@hotmail.com," "@msn.com," and other accounts that are registered with Windows Live. or AOL.
Do any of the following:
![]() | Send an instant message to one person |
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Sign in to Lync.
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On the Contacts tab, do one of the following:
To send a message to
Do this
An existing contact who is online
Double-click the contact.
Available contacts display a green bar
or
icon.
A person who is not in your contact list
On the Contacts tab, in the Find a contact or dial a number box, type the person's e-mail address, and then double-click the contact.
To add this person as a contact, click the person's avatar in the conversation window, and then click
.
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In the lower part of the conversation window, type your message, and then press RETURN.
![]() | Notes |
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![]() | Add more contacts to a conversation |
After you start a conversation, you can invite additional contacts to join.
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In the conversation windowThe window that you use to send and receive instant messages., on the
pop-up menu, click Invite by Name or Phone Number.
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Select the contact who you want to invite, and then click OK.
![]() | Notes |
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![]() | Receive an instant message invitation |
When someone sends you an instant message, an instant message alert appears in the bottom-right corner of your computer screen.
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Click Accept in the invitation alert.
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In the conversation window, type your response in the message area, and then press RETURN.
![]() | Make an audio call in Lync |
You can use Lync for Mac to talk to contacts in your network. You can also conduct conference calls by inviting multiple contacts to join the conversation. During an audio call, you can also use Lync to send files and text messages.
To use audio calling, both you and your contact must have a microphone and either speakers or headphones. If your computer doesn't have a built-in microphone, you can purchase a Mac-compatible microphone for your computer. To learn about how to set up these devices, see Mac Help.
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Do any of the following:
To
Do this
Call a contact not in your contact list or to call a contact's alternate number
On the Phone tab, in the Dial a phone number box, enter a phone number or an alphanumeric number on the keypad.
Call a contact in your Contact List
On the Contacts tab, select a contact, and on the Contact menu, click Call, and then click the number that you want to call.
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After your contact accepts the call, talk into the microphone.
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Do any of the following:
To
Do this
To invite other contacts to the audio call
On the
pop-up menu, click Invite by Name or Phone Number, and then either select the contact you want, or in the search box, enter a phone number or e-mail address.
Add video to the call
Click
.
Adjust the volume
Drag the volume slider
.
Put the audio call on hold so that no sound is sent or received
Click
.
Transfer the call
Click
, click Other Person or Number, and then either select the contact you want, or in the search box, enter a phone number or e-mail address.
End the audio part of the call but leave the message window open
Click
.
Use the touchtone feature while in a call
Click
.
Mute the call
Click
Leave the conversation completely
Close the conversation window.

Notes -
If you are in a text conversation with a contact, you can add audio and video to the conversation. In the conversation window, click
or
.
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When you save a conversation in Conversation History, only the text portion is saved. Audio and video aren't saved.
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![]() | Make a video call in Lync |
You can use Lync for Mac to make video calls to contacts in your network. You can also conduct video conference calls by inviting multiple contacts to join the conversation. During a video call, you can use Lync to send files and text messages.
To use video calling, both you and your contact must have a webcam, a microphone, and either speakers or headphones. If your computer doesn't have a built-in webcam and microphone, you can purchase a Mac-compatible device to attach to your computer. To learn about how to set up these devices, see Mac Help.
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On the Contacts tab, select a contact, and on the Contact menu, click Start a Video Call.
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After your contact accepts the call, talk into the microphone.
-
Do any of the following:
To
Do this
Invite other contacts to join the video call
On the
pop-up menu, click Invite by Name or Phone Number, and then either select the contact you want, or in the search box, enter a phone number or e-mail address.
End the video and audio parts of the call, but leave the message window open
Click
.
Put audio and video on hold or resume a call
Click
.
Change the video to full-screen mode or back to regular size
Click
.
Mute or unmute your microphone
Click
.
Adjust the volume
Drag the volume slider
.
Show or hide all participants or yourself during a conversation
Click
.
Change to an audio-only call
Click
.
Leave the conversation completely
Close the conversation window.
![]() | Notes |
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